Landscape supports both commercial and personal lines of business and allows insurers to adopt a more client-centric view of their data. This better places them to increase customer value by identifying opportunities to cross-sell or upsell other products and services to their customer base.
Landscape has been proven to deliver the following benefits:
- Significant reductions in the cost of doing business
- Up to 25 per cent reduction in policy admin and underwriting headcount
- Up to 20 per cent operational savings
Case Study: Towergate Partnership
- Increased staff productivity
- Number of policies handled per customer service advisor has doubled
Case Study: Provident Insurance
- Faster processing times for handling quotes, policies and claims
- Turnaround time for processing quotations for household insurance has been reduced by 75 per cent
- Faster time to market for new products and services
- Time to bring new products to market reduced to days instead of weeks or months
- Lower total cost of ownership
- Reduced development time and cost
- IT headcount reduced by 10 per cent
